Privacy Policy

This Privacy Policy explains how Nalo Seed collects, uses, and protects your personal information. We are committed to transparency and compliance with all applicable privacy laws, including the General Data Protection Regulation (GDPR).

What Information We Collect

Contact information (name, email, phone number)
Usage data (pages visited, time on site, device/browser info)
Form submissions and communication data
SMS and text message content when you communicate with our AI assistants via SMS
Email content when you communicate with our AI assistants via email
Cookies and tracking technologies (see our Cookie Policy)

How We Use Your Data

To provide and improve our services
To communicate with you about your inquiries or account
To process and respond to your SMS and email messages via our AI assistants
To analyze website usage and performance
To comply with legal obligations

SMS & Text Messaging

When you send a text message to a Nalo Seed AI assistant phone number, we collect your phone number and message content to process your request and deliver a response. Your phone number and message data are:

Used solely to provide you with AI assistant responses and customer support
Not shared with third parties for marketing purposes
Not sold to any third party
Stored securely for conversation continuity and service improvement

You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply. Message frequency varies based on your interaction.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

Right to access, rectify, or erase your personal data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

Data Processing Details

Legal basis: consent, contract, legal obligation, legitimate interests
Data retention: only as long as necessary for the purposes collected
International transfers: safeguarded by Standard Contractual Clauses or equivalent

Contact Us

If you have questions or wish to exercise your rights, contact us at kelly@naloseed.com.

Last updated: March 2026

What Information We Collect

Contact information (name, email, phone number)

Usage data (pages visited, time on site, device/browser info)

Form submissions and communication data

SMS and text message content when you communicate with our AI assistants via SMS

Email content when you communicate with our AI assistants via email

Cookies and tracking technologies (see our Cookie Policy)

SMS & Text Messaging

Used solely to provide you with AI assistant responses and customer support

Not shared with third parties for marketing purposes

Not sold to any third party

Stored securely for conversation continuity and service improvement

You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply. Message frequency varies based on your interaction.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

Right to access, rectify, or erase your personal data

Right to restrict or object to processing

Right to data portability

Right to withdraw consent at any time

Right to lodge a complaint with a supervisory authority